Times

Check-In Time – 3:00 PM
Check-Out Time – 11:00 AM

Office Hours – Monday-Friday – 8:00 AM to 4:00 PM
Saturday – 9:00 am to 12:00 noon
Sunday – Closed

Special holiday hour information will be posted at the office

Telephone Numbers
Office Number – (345) 949-3343*
Fax Number – (345) 949-1223*
Office What’s App – 1-345-924-2149
Office Emergency Contact – 1-345-924-2149
Medical and Fire Emergency ONLY – 911

*(345) is the area code if you are calling from the US. Dial 1 (345) and the number in Cayman.

Silver Sands Address and Location
2131 West Bay Road
P.O. Box 752 WB
West Bay
Grand Cayman KY1-1303
Cayman Islands, British West Indies

We are on the northern end of Seven Mile Beach, approx. 8 miles from the center of George Town.

Deposits

All deposits are required at the time of booking confirmation.
Reservations of three or fewer nights require full payment.
All other reservations require a 50% deposit.
A 3% Processing Fee will be charged for all credit card transactions.

Balance Due

Non-refundable Payment-in-Full due as follows:

SUMMER/WINTER

Balance due 60 days prior to arrival.
All payments/deposits are non-refundable within 60 days of arrival.

HOLIDAY

Balance due before September 1st
All payments/deposits are non-refundable after September 1st

We strongly recommend that you protect your vacation by purchasing Travel Insurance

Cancellation Policy for refund of deposit

Reservations may be cancelled with a refund less a 3% Processing Fee as follows:

SUMMER/WINTER

Prior to 60 days of arrival date

HOLIDAY

Before September 1st

Minimum Stay:

SUMMER    3 nights
WINTER    5 nights – excluding Holiday
HOLIDAY    7 nights

Credit Cards

Silver Sands accepts American Express, Discover, MasterCard and VISA.
Major credit cards are accepted
throughout the island.

Directions from the Airport

Owen Roberts International Airport (GCM) on Grand Cayman Island
Silver Sands is approximately a 15 minute drive from the airport.

DRIVE ON THE LEFT!
Leave Airport on Owen Roberts Drive.
Turn Right at the mini roundabout by the Post Office.
At the end of the road, turn Left at the roundabout.

At the large roundabout, take the third exit, sign posted to West Bay/Seven Mile Beach
Stay on this By-pass which becomes a 4-lane highway after Camana Bay

After several miles and further roundabouts, the By-pass climbs over a bridge and drops to another roundabout

Take the first exit onto West Bay Road and Silver Sands is approximately one mile on your left.

Non-Smoking

No use of tobacco products, including cigarettes, smokeless tobacco, and electronic cigarettes is
permitted within the facilities or on the property of Silver Sands at any time.
“Property” means the organization’s facilities “curb to curb” including offices, grounds, sidewalks,
parking lot, gazebo, thatched huts, inside the rental pool apartments or on the patio.

Pets

Rental guests are not allowed to bring pets onto the property.
Please note that we are also unable to accommodate service animals.

Cribs and High Chairs

The front office can provide cribs and high chairs upon request. This is best done when making your
reservation as we have only a limited supply.

Gratuities

Rental guests pay a 6% gratuity tax on the total rental rate to cover tips and gratuities for the staff.
If you are particularly pleased with a service or housekeeper and would like to reward them, it is
acceptable to do so upon departure either personally or through the front office.

Maid Service

Maid service is provided 3 times weekly; Monday, Wednesday and Friday. Fresh beach towels are
available daily from the laundry attendant or office staff.

Laundry Facilities

Most rental units do not have washers and dryers. However, 24-hour laundry facilities are available on
the property. Tokens for the laundry machines may be purchased in the office during office hours.

Beach Towels

Beach towels are provided with maid service and can be exchanged for fresh towels with the laundry attendant.
Towels are complimentary to our guests

Business Center

Silver Sands does not have a business center. However, if your needs are immediate and limited, please
check with the front desk for assistance. There is a fax and copy machine available in the office at a perpage charge.

Internet Wireless Connection

Silver Sands provides free wireless Internet throughout the property to our guests.

Concierge Desk

We do not have an official concierge desk, but our office staff will be happy to help you with rental cars,
island tours, boat trips, fishing excursions, restaurant reservations and just about anything else you may need.

BBQ Grills

BBQ grills are available at the beachside gazebo and throughout the property. They are free of charge to our guests.
Don’t forget to buy charcoal!

Supermarkets

A large grocery store is about 1/4 mile north of Silver Sands. Please remember that most public stores,
including supermarkets, are closed on Sundays and some holidays.

Tennis

Our property has 2 turf-surfaced tennis courts located at the roadside behind Building H. We ask that
you use the sign-up sheets located outside the office. It allows for one hour of play per unit unless no one else has signed up.
Please check with the office for details.

Telephones

Local Calls: – complimentary
Local Mobile Calls: – complimentary
Condo-to-Condo: – complimentary

Each unit has a direct dial telephone and phone number.
Please contact the office at 1 (345) 949-3343 (from the US),
if you would like to know the phone number of your unit so that you can be reached while on vacation.

Hurricanes

We have a Worry Free Hurricane Cancellation Policy outlined below.
Silver Sands Condominiums WORRY FREE Hurricane Cancellation Policy

Rental Guests:

If the Cayman Islands Government has issued a hurricane evacuation and you decide to leave Silver
Sands before the end of your reserved time, you will be charged only for the nights you have stayed.
If a hurricane hits Grand Cayman Island and you become stranded at Silver Sands because flights have
been canceled, your first overstay night will be FREE. For each additional night, you will be charged a
nominal fee of US $150/night for a maximum of 2 additional nights. It is expected that you will depart on the first available flight.

Cancellation prior to Arrival:

In the event that your flight to Grand Cayman has been canceled due to a Government issued hurricane
warning, you will be given a voucher for your deposit good for one year. If a hurricane is anticipated to
hit Grand Cayman within 24 hours of your visit, you may cancel your reservation and will be given a voucher for your deposit good for one year.

Rescheduling:

If you choose to arrive after a hurricane has passed, and you request a shortened visit from your original
reserved time, you will be charged only for the actual nights stayed at Silver Sands.

Time Zone

The USA enjoys Daylight Savings Time, but the Cayman Islands, being nearer to the equator, has fairly
equal periods of day and night year round. There’s really only about an hour difference in daylight
between June 20th and December 20th. Therefore, Cayman has the same time all year.

Coordinated Universal time (UTC).

This means the Islands share Eastern Standard Time (EST= -5 UTC) with Miami and New York from
November through April. When the USA switches to Daylight Savings Time in April, Cayman then shares
Central Daylight Time (CDT= -5 UTC) with Chicago and Houston.

Passports

To enter the Cayman Islands, Passports are required of U.S., British, Commonwealth, and all other foreign Nationals.

Canadian citizens are not required to carry passports. All they need is proof of citizenship – voter’s
registration, birth certificate, citizenship card – and a return ticket.

Air Travel to the Cayman Islands

Air Travel to and from Grand Cayman is readily available via the Owen Roberts International Airport GCM). In addition to Cayman Airways, many major American carriers have direct daily or weekly flights to
Grand Cayman, including American Airlines, United, Delta, US Air and Jet Blue, from cities like New York,
Chicago, Tampa, Atlanta, Boston, Houston, Charlotte, Ft. Lauderdale, Miami and Newark.
From Europe, British Airways is the only direct service to Grand Cayman.

Climate

The Cayman Islands enjoy a perfect tropical climate with an average year-round temperature of 84
degrees during the summer and 75 degrees during the winter. The ocean temperature ranges from 75 to 85 degrees.

Currency Exchange and Money Matters

There is no need for visitors to exchange their US dollars into local currency. The U.S. dollar is widely
accepted in the Cayman Islands. If US currency is used for goods, change will likely be given in CI$.
Banks do NOT give a better  exchange rate
In general, a U.S. $ = CI .80 and a CI $ = $1.25 U.S.
Cayman currency is similar to the U.S. and consists of 1 cent, 5 cent, 10 cent, and 25 cent coins. Paper currency is in the form of $1 (blue), $5 (green), 25$ (brown), $50 (blue), and $100 (orange) bills.

Canadian dollars, Euros and pounds sterling can be exchanged for CI dollars at local banks.
In addition, Automatic Teller Machines accepting VISA and MasterCard with Cirrus affiliation are located
at Cayman National Bank and other banks and at Owen Roberts International Airport as well as a few other locations such as the grocery stores.

Electricity

The Cayman Islands electricity is the same as the U.S. which is 110 volts, 60 cycles.
Visitors from countries other than U.S. may need to use adapters.

Holidays

The Cayman Islands observes several annual Public Holidays.

Please note that most stores are closed on Sundays, Christmas and Easter, so plan ahead for shopping.

Most stores are open from 9 AM to 5 PM on the other Public Holidays.